|
“Your store is the best in Columbus
by far. I have been to almost all of the
stores in Central Ohio, and I think
Aspen Ski and Board is awesome. The
staff is so friendly and helpful. My
favorite brand is Burton and you stock
so much Burton and I love that. My
friends and I love that you give away
stickers we can put on our boards.
Keep doing what you do because it is
definitely working.”
-Patrick Halsey
|
|
|
“I was in your store on Polaris at
the beginning of ski season; I was
having issues with my ski boots. Lori
Spilker helped me and she was AWESOME!
She took over a half hour adjusting the
instep of my boots. I had been having
trouble with my toes going numb,
especially in my right foot. Lori told
me aspects pertaining to my type of foot
and about my boot, which explained why I
had been having these problems. When I
skied the next time my boots were so
much more comfortable. I did not have
any problems. I felt while she was
working with me she really wanted to
correct the problem and she would not be
satisfied unless I was satisfied.
She’s a great asset to your business
and if I ever have any more problems
down the road, she’d be the first one
I’d ask to see.
Thanks for the great service,
Stacey Pangalangan
|
|
|
“…I suffered a fall on Feb. 21st
2008. When I put my ski boots on to see
how they were going to feel, I had sharp
pains where the screws were close to the
skin. I came to Aspen Ski and Board to
see if something could be done. I met
with ski technician Kevin Vanblarcom.
Kevin did an evaluation of the area and
did modification on the area in my boot.
He did a great job! Thanks Kevin!
I skied in Winter Park, Colorado from
January 18 – 23, 2009. I shed tears of
thanksgiving on the mountains!
-Barb Faber
|
|
|
“I had heard about your company from
a friend and they gave you high remarks.
I drove up to your shop from my home and
thought I’d take a look at your
selection. I was totally flabbergasted
to find a company in today’s age that
would have staff that went above and
beyond in providing both helpful
information and fantastic service. The
most I can say is “Thank You” and I’ll
pass the word along to anyone that is
interested including those in the ski
club that I will be assisting as a
chaperone.
My hats off to you and your
associates!
Jerry Strait
|
|
|
“I wanted to let you know what a
WONDERFUL staff you have at Aspen Ski &
Board. This was my 10-year old son
Zach’s and my first season snowboarding
and we both have fallen in love with the
sport, in large part, to the people at
your store.
Every time I went in (and it was
quite often) I was promptly and
courteously greeted, never had to wait
for service and always felt like the
people really cared. Any questions I had
were always answered by your
knowledgeable staff. It was extremely
refreshing in this day and age to see
people who actually enjoyed their jobs.
Mr. Harris you definitely have two
life-long customers and I will always
recommend Aspen Ski and Board to anyone
who has skiing or boarding needs.
Thanks for Everything,
Scott & Zachary Capretta
|
|
|
Chad,
Thanks a million for your help with
both pairs of my ski boots. I finished
the ’08 season with no boot problem at
all. No sore toe, no sore ankle and I
spend about 600 hours in them. I am very
grateful, to say the least. Your
patience and skill is phenomenal.
I had the fortune to speak to quite a
few of your customers and the comments
were very, very positive.
Gil sure knows how to pick his help.
Everybody I had contact with at your
store was more then accommodating and
eager to please.
Thanks again my friend,
Horst Schmidt
|
|
|
Gil and Tyler,
Thank you both very much for the way
you handled the issues surrounding my
skis this week. I am more than inspired
with the response and level of service I
received. I personally manage a team of
sales people and I can only hope our
customers feel we are as responsive as
Aspen was to me. You have a great team
in that store and a loyal customer over
here in Dublin.
Thanks again,
Steve Henck
|
|
|
Gil and Chad,
Dave and I would like thank you for
your support of Olentangy Ski Club. We
appreciate all that you have done for
our group. We will continue to support
Aspen Ski and Board in our “Ski
Adventures”. We look forward to a
lengthy relationship.
Sincerely,
Deb Steinhaus and Dave Rathjr
|